1. Who we are
KangBuy Sauna is a China-based sauna sourcing and wholesale business located at No. 48 Zoumatang Road, Wuzhong District, Suzhou, Jiangsu, China.
2. Information we collect
When you submit an inquiry, we may collect your name, company, business email, country or region, buyer type, product interests, estimated quantity, target market and the information included in your message. Our hosting provider may also process technical information such as IP address, browser and request logs for security and service operation.
3. How we use information
We use inquiry information to respond to requests, prepare quotations, confirm specifications, provide customer service, prevent spam and fraud, maintain business records and comply with applicable legal obligations. We do not use inquiry details for unrelated consumer marketing without an appropriate basis.
4. Website analytics and consent
With your permission, we use Google Analytics 4 to understand visits, traffic sources, page interaction and inquiry conversions. Google Analytics is not loaded until you select “Accept analytics.” You can reject analytics or reopen the privacy settings on the website to change your choice. Analytics data may include device, browser, approximate location, referral source and interaction information; we do not intentionally send inquiry form contents to Google Analytics.
5. Service providers and international processing
This website is hosted by Netlify. Form submissions are processed and stored through Netlify Forms on our behalf. Information may therefore be processed outside your country. Netlify describes its role as a processor for customer-submitted data in its privacy documentation.
6. WhatsApp and external services
If you contact us through WhatsApp, your communication is also governed by WhatsApp’s terms and privacy practices. Links to external services are provided for convenience; their privacy practices are separate from ours.
7. Data retention and security
We retain inquiry records only as long as reasonably needed for quotations, customer service, business records, dispute handling and legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage method is completely secure.
8. Your choices and rights
Depending on applicable law, you may request access to, correction of, or deletion of personal information we hold about you, or object to certain processing. We may need to verify your identity before acting on a request.
9. Children
This is a business-to-business website and is not directed to children. We do not knowingly request personal information from children.
10. Changes
We may update this policy when our practices or legal requirements change. The effective date at the top identifies the latest version.
11. Contact
For privacy questions or requests, contact KangBuy Sauna through WhatsApp at +86 181 3605 9111. A business email will be added when available.